Privacy Policy

Find our policies below. This Privacy Policy describes our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

Effective Date: October 22, 2026
Website: https://scapesllctn.com/

1. Introduction

Scapes Landscaping & Irrigation (“Scapes,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a contact form, request a free estimate, inquire about our services, communicate with us, or become a customer.

By using our website, you acknowledge this Privacy Policy. Where consent is legally required, we will request it separately.

2. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

A. Personal and contact information

• First and last name
• Email address
• Telephone or mobile phone number
• Mailing address and property or service address
• Information you provide in messages, inquiries, or service requests

B. Landscaping and service information

• Details about your landscaping, irrigation, hardscaping, or maintenance needs
• Property measurements, project specifications, photographs, and related information you voluntarily provide
• Estimate requests, appointments, service history, and project communications

C. Transaction information

If you purchase our services, we may maintain records of estimates, invoices, payments, and service agreements. Payment card or banking information, if processed, may be handled by a third-party payment provider.

D. Website and technical information

When you visit our website, certain information may be collected automatically, depending on the website tools we use. This may include your IP address, browser type, device information, pages visited, referral sources, and website usage data.

Our website may use cookies or similar technologies if enabled. You can manage available cookie settings through your browser. Disabling certain cookies may affect website functionality.

3. How We Use Your Information

We may use the information we collect to:

• Respond to questions and customer inquiries.
• Prepare and provide estimates or proposals.
• Schedule consultations, property visits, installations, maintenance, and other services.
• Communicate about projects, appointments, changes, invoices, and customer service matters.
• Process transactions and maintain business records.
• Improve our website, services, customer experience, and business operations.
• Send promotional communications where permitted by law and consistent with your preferences.
• Detect, investigate, and prevent fraud, security incidents, or misuse.
• Comply with applicable legal, tax, accounting, and regulatory obligations.

4. Text Messages and Mobile Communications

If you provide your mobile number and separately opt in to receive text messages, we may send messages consistent with your consent and the applicable SMS Terms of Service.

Depending on your consent and the purpose of the communication, messages may include appointment reminders, estimate follow-ups, service updates, customer support, or promotional offers.

Mobile information and SMS consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes. We may share information with service providers that help us deliver text messages, provided they use the information for authorized business purposes and protect it appropriately.

You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us using the details below. Opting out of promotional messages does not prevent us from sending communications through other lawful channels when necessary to provide services you have requested.

5. How We Share Information

We do not sell your personal information for money. We may disclose information in the following circumstances:

• Service providers: Website hosting providers, scheduling tools, customer relationship management systems, payment processors, communication platforms, and other vendors assisting our operations.
• Project-related parties: Contractors or service partners, when reasonably necessary to coordinate a project you requested.
• Legal and safety purposes: When required by law, legal process, or to protect the rights, safety, and property of Scapes, our customers, or others.
• Business transactions: In connection with a merger, acquisition, restructuring, or sale of business assets, subject to applicable legal requirements.
• With your direction or consent: When you ask us to share information or otherwise authorize the disclosure.

We expect our service providers to handle personal information only for authorized purposes. Their practices may also be governed by their own privacy policies.

6. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including providing services, maintaining business and financial records, resolving disputes, and meeting legal obligations.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Privacy Choices and Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information, or to receive a copy of information you provided to us.

You may also have the right to opt out of certain processing activities, such as targeted advertising or the sale of personal information, where applicable.

To submit a privacy request, contact us using the information in Section 11. We may need to verify your identity before completing a request. Certain information may be retained where permitted or required by law.

We will respond to qualifying requests within the time required by applicable law. If a privacy law provides an appeal process for a denied request, you may ask us to review the decision by replying to our response or contacting us again with the subject line “Privacy Request Appeal.”

8. Third-Party Websites and Services

Our website may contain links to third-party websites, maps, social media platforms, payment services, or other tools. We do not control the privacy practices of those third parties. Please review their privacy policies before providing information directly to them.

9. Children’s Privacy

Our website and services are intended for adults seeking landscaping and related property services. We do not knowingly collect personal information online from children under 13 for marketing purposes. If you believe a child has provided personal information to us, contact us so we can review and address the matter as appropriate.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, website tools, business practices, or legal requirements. We will post the revised policy on this page and update the effective date.

Your continued use of our website after an update does not replace any consent that we are legally required to obtain.

11. Contact Us

For questions, privacy requests, or concerns about this Privacy Policy, contact:

Scapes Landscaping & Irrigation
Hendersonville, Tennessee
Mailing Address: P.O. Box 908, Hendersonville, TN 37077
Phone: 615-535-3965
Email: sc******@***il.com
Website: https://scapesllctn.com/